Mapbox Values
Delivering high quality services to our customers is our focus. Our core values drive how we work and how we build our team through who we hire, reward, and promote.
Join our team →Customer Focus
Every one of us has customers. We start by understanding our customers' needs and invent relentlessly on their behalf to build the best scalable solutions. We show up every day to ensure our customers are having a good day, and we innovate to meet their needs over time. We build long term relationships.
Build Trust
Establish trust and demonstrate accountability to customers, partners and team members. Communicate clearly, deliver on commitments, support your colleagues, listen attentively, speak candidly, and always show respect.
Deliver Results
Measure yourself and judge success based on consistent outcomes, not effort alone. We work to win.
Always be Growing
We stretch ourselves, experiment, seek and deliver actionable feedback, listen, learn from failure, and demonstrate resilience. Try new things. Be a balanced and accurate evaluator of your actions.
Ownership
Take accountability and own long-term outcomes. Consider impact for the entire company, beyond a specific team, product, or individual. Never say “it is not my job”.
Be Curious
Curiosity pushes each of us to dive deep, innovate, improve, and discover. Never stop learning.
Bias for Action
Act with deliberate speed and initiative. Take calculated risks to move forward and iterate.
Disagree and Commit
Value diversity of ideas, healthy debate and sharing important perspectives and opinions, even when it’s uncomfortable to disagree. Once a decision is made, commit fully.
Drive the Highest Standards
Have high standards and raise them where it matters to customers. We continuously seek ways to get better over time and prioritize ruthlessly to improve. Quality counts.
Be Bold
Have an opinion and be visionary. Constantly reimagine how to drive the future forward. We innovate, look around corners, and knock down blockers. We explore unfamiliar territory.
Hire and Develop the Best
We seek out and attract the best diverse talent to build strong teams, focusing on skills and culture. Invest in development and recognize exceptional contributions.
