Environmental and social responsibility at the core of Mapbox

Yes, we have been committed to climate responsibility in our operations since 2017. Each year we calculate our emissions from company travel, cloud computing, and our offices. To offset our emissions, we invest in a portfolio of organizations advancing carbon forestry and reforestation, emission removal technologies, and climate policy (learn more about our climate partners here).

For details about our 2022 carbon footprint calculations and climate offset investments, please see our 2022 Sustainability Report (2023 report expected in June 2024).

We invest in hundreds of relationships with nonprofits and other partners each year through the Mapbox Social Impact team. Our impact partnerships span topics from social justice, to nonprofit journalism, to civic engagement, to supporting the arts.

Every year since the Mapbox Community team formation in 2017, Mapbox contributes approximately $1.5 million through in-kind product sponsorships and services and has built relationships with over 900 non-profit, non-governmental, and community organizations from around the world.

Every year since 2017, hundreds of employees have volunteered their time and skills to support nonprofits in-person and virtually, from providing career coaching to youth, to serving meals, to cleaning parks and shorelines. Throughout the year, employees are encouraged to engage in local volunteering activities and support causes they care about.

Mapbox employees across the company can also join skilled volunteering projects to help nonprofit partners build with Mapbox and to increase their own technical and professional skills, whether it be crafting custom map designs, running a training workshop, building open source tools, or coaching organizations on data architecture.

Mapbox matches employee donations to registered charities, providing up to $1,000 USD of matching funds per employee each year. In the five years since the start of our donation-matching program, we have collectively raised over $700,000 USD.

Yes, Mapbox has a living commitment to promoting diversity, equity, and inclusion at Mapbox. Find more about Diversity & Inclusion commitments, programs, and investments here. Mapbox has a full-time Diversity, Equity, and Inclusion lead on our People team to support employees and advance DEI initiatives at the company. We have an internal Diversity & Inclusion policy that all employees must read and acknowledge upon their hiring and is part of our twice annual employee evaluation process.

Yes, all Mapbox employees are supported with learning resources and training workshops on diversity and inclusion. Mapbox has a full-time Diversity, Equity, and Inclusion lead on our People team to support employees and advance DEI initiatives at the company. All Mapbox employees are required to complete anti-harassment training every two years and read and agree to our internal Harassment and Discrimination Policy.

We are committed to ensuring equal opportunity in the recruitment, hiring, and promotion of our team. Mapbox is an Equal Employment Opportunity employer. We recruit, employ, train, develop, and promote our team members on the basis of their individual qualifications, competence, and merit and without regard to race, color, religion, sexual orientation, age, sex, gender identity, national origin or ancestry, marital status, veteran’s status, status as a qualified individual with a disability, union affiliation, or activity or other status protected by applicable local, state, or federal law. All employees are required to read and agree to our internal Equal Employment Policy.

At Mapbox, benefits are considered an important part of our employees’ Total Rewards package, intended to help us attract, motivate and retain employees, our company’s greatest asset. We design our benefit programs by region for comprehensive, market competitive, valuable programs that support the overall well-being of our employees and promote diversity, equity and inclusion.

Our benefits package includes medical, dental, and vision insurance for employees and dependents. We also offer employer-paid life, disability, travel insurance and additional opt-in benefits so our employees can be at their best. A 401(k) and regional retirement programs provide additional financial peace of mind. 

We offer generous paid time off and leave policies and a financial contribution when our employees grow their families. Employees also have access to employee assistance programs and other mental health benefits and apps.

Mapbox supports in-office, hybrid, and remote work options for employees. We provide commuter benefits for those who prefer the office, and an annual home office benefit for those working at home.

Mapbox takes data privacy and security very seriously and operates global programs & processes designed to protect the security of all accounts and prioritize privacy across our platform. We conduct periodic internal security audits and regularly work with external auditors to review our security posture. Find more details about our platform security here and data protection here.

We are SOC 2 Type 2 certified. We maintain appropriate technical and organizational measures designed to protect the security, confidentiality, and integrity of our customers’ personal data, including measures that conform to the ISO/IEC 27002 control framework. Find more details about our security standards and download our SOC 3 report here.

We prioritize privacy across our platform and product design. The privacy and dignity of our customers and users has been a north star for us since before we ever collected our first byte of user data. Find more details about our Privacy Polic here.

We do not allow our products to be used to violate basic human rights or civil liberties. Any such abuse of our platform by a customer or a customers’ end users is a material breach of our Service Terms, leading to account shut down. All employees are encouraged to report any concerns about customers to our internal Compliance Committee. Where we have reason to believe inappropriate use by a customer we actively investigate.

We hold ourselves to a high standard when it comes to how we conduct business. Mapbox has a strict anti-bribery policy that applies to all Mapbox employees, contractors or to anyone with whom we do business. We do not work with or support any prospective or current vendors, employees, or customers who are involved with money laundering, terrorist financing, or are subject to or in violation of economic or financial sanctions, trade embargoes, export controls, and anti-boycott laws and regulations. This is documented in our internal Anti-Bribery Policy and Sanctions and Anti-Money Laundering Policy.

We have a zero-tolerance policy when it comes to child labor, forced labor, or human trafficking not just for ourselves but also by any customers or suppliers. This is documented in our internal Human Trafficking, Forced Labor and Child Labor Policy.

As a digital platform company, Mapbox has a supply chain that is less resource and component-intensive than companies in many industries. We expect suppliers and business partners to be in compliance with our internal policies and values and require all suppliers to abide by our Responsible Procurement Policy.

Mapbox’s Audit Committee monitors and reports on risks to the company, with participation from General Counsel and CFO.