About Urbify

Urbify is a logistics technology company redefining premium last-mile delivery across Germany and Austria. Specializing in same-day and next-day service, Urbify connects brands with online shoppers through fast, reliable, and sustainable delivery experiences.

Founded in 2019 and headquartered in Berlin, Urbify combines state-of-the-art technology with customer-centric service to maintain delivery success rates above 99%. With a commitment to environmental responsibility, Urbify serves urban areas with an electric-first fleet and efficient routing systems that reduce emissions without compromising delivery times.

Routing around the pitfalls of app switching

Urbify’s delivery operations depend on efficiency, but early on, drivers faced challenges when switching between the company’s delivery app and external navigation tools. This extra step disrupted workflows, increased the risk of errors, and slowed down deliveries. Urbify needed a way to integrate navigation directly into its app to keep drivers focused and deliveries on track.

The team explored multiple navigation solutions, but many required significant customization, did not offer seamless app integration, or simply were not cost-effective enough for long-term scaling. Urbify wanted a navigation provider that could natively embed into their mobile app, adapt to real-time traffic, and grow with their rapidly expanding fleet, all while ensuring a smooth user experience for drivers.

Navigation that scales with your fleet

The Mapbox Navigation SDK embeds directly into the Urbify driver app, making it a clear choice to allow drivers to manage routes without jumping between tools. This in-app experience reduces friction during deliveries and helps maintain focus on the road. With real-time traffic updates and turn-by-turn guidance, every route is optimized for speed and reliability.

The plug-and-play setup of the Mapbox Navigation SDK made integration fast and efficient for Urbify’s developers. And with clear documentation and developer-first design, the team was able to roll out navigation quickly, with no heavy lifting required. Today, over 250 of Urbify’s drivers use navigation features from Mapbox to easily and efficiently make their deliveries.

Seamless integration for a better delivery network

With Mapbox maps and navigation integrated directly into the Urbify app, drivers can now stay focused on their deliveries without worrying about switching between apps or dealing with unreliable directions. And the SDK’s real-time traffic updates and stable performance mean every route is optimized, whether there are 10 drivers on the road or 1,000.

For Urbify’s leadership, this wasn’t just about adding a navigation feature. It was about making its daily operations more efficient and ensuring the team could concentrate on what matters most: delivering top-tier service to their customers.

Scaling with confidence

As Urbify continues growing across Germany and Austria, having reliable in-app navigation is essential. The company knows that even small interruptions can slow deliveries or create friction for drivers. With the Mapbox Navigation SDK seamlessly guiding every route, Urbify does not have to worry about one of the most complex parts of the delivery process. That peace of mind means the team can stay focused on building new features and creating even better experiences for customers and retailers alike.